Get in Touch With Us
Got a question about one of our poker site reviews, spotted something that needs fixing, or want to suggest an angle we haven't covered? This page explains how to get in touch and what you can expect once you do.
Ways to Reach Our Team
Email is the best way to contact us. We read every message and aim to reply within two working days. Send your note to [email protected] and, if you can, mention which page or brand your question relates to — it helps us route it to the right person and answer faster.
What We Can Help With
- Questions about our rankings — If you want to know why a site sits where it does in our comparison, or how a welcome bonus works before you claim it, ask us directly rather than guessing.
- Corrections — Bonus terms, licensing details and deposit methods change. If you notice something on our site that looks out of date, tell us and we will check it against the operator's current terms.
- Content suggestions — If there's a payment method, game format or player concern we haven't covered, let us know what you'd find useful.
- Commercial and partnership enquiries — If you represent a poker operator or a related business and want to discuss working with us, introduce yourself and outline what you have in mind.
- Player safety concerns — If you or someone you know is struggling with gambling, say so in your message and we will point you towards support resources, including the National Problem Gambling Helpline.
How We Handle Commercial Relationships
go-norton.com may earn a commission when readers sign up through links on our site. This does not influence how we score or rank poker sites — our ratings reflect research into licensing, traffic, game variety, bonus terms and payment reliability, not who pays us. If you have a question about how a specific link or offer works, our contact email is the right place to ask.
What Happens After You Write In
A real person reads every message that comes through — we don't rely on automated replies to stand in for an answer. Our usual response time is two working days, though it can run a little longer during busier periods. If your question relates to bonus terms, wagering requirements or eligibility for a specific site, we'll point you to the operator's own terms page where the final, binding conditions are published, since these can change without notice.
Before You Ask About a Specific Site
Many common questions — traffic levels, rakeback structures, deposit and withdrawal methods, mobile app quality — are already covered in our individual site reviews and our comparison tables. Checking there first often gets you a faster answer than waiting for a reply. If you're weighing up options outside regulated US poker, our page on trusted non-GamStop casinos in the UK covers a related but separate market worth knowing about if that applies to you.
A Note on Responsible Play
Online poker involves real money and real risk — no site or strategy removes that, regardless of skill level. If gambling stops being enjoyable, starts affecting your finances or relationships, or you find yourself chasing losses, free and confidential support is available around the clock through 1-800-GAMBLER. Several states also run their own self-exclusion programs; we respect those fully and will never suggest ways around them. You must be 21 or older to gamble legally in most US states (18 in a few), and our content is intended for readers who meet their state's legal age requirement.
Thank you for taking the time to read this far. Whatever the reason for getting in touch, we look forward to hearing from you.